Privacy Policy for Kool Software LLC

Effective Date: 2024-09-13

At Kool Software LLC ("we," "our," or "us"), your privacy is our priority. We are committed to protecting and respecting your personal data and privacy in accordance with applicable data protection laws. This Privacy Policy explains how we collect, use, and protect the information you provide when using our software, services, or visiting our website.

1. Information We Collect

We may collect the following types of personal information when you use our products or services:

Personal Information: Name, email address, phone number, billing information, and any other information you provide when creating an account or making a purchase.
Usage Information: Data about how you interact with our website, software, and services, including IP address, device information, browser type, operating system, and usage statistics.

2. How We Use Your Information

The information we collect is used solely for the purpose of:

Providing and maintaining our software and services.
Responding to your requests, inquiries, or customer support needs.
Improving the user experience and developing new features.
Processing payments for our products and services.
Sending important updates related to our services, such as changes to policies, service disruptions, or security alerts.

3. Data Security

We take data security seriously and have implemented appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices are regularly reviewed to ensure your data remains protected.

4. No Sharing or Selling of Personal Information

Kool Software LLC does not share, sell, rent, or trade your personal information to third parties for marketing or any other purposes. Your data is used only as outlined in this policy, and we only share information in the following limited circumstances:

With service providers that assist us in delivering our services (e.g., payment processors, hosting providers), under strict confidentiality agreements.
If required by law or in response to a legal request, such as a subpoena, court order, or government investigation.

5. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information.
Opt-out of receiving non-essential communications from us.
Request a copy of your data in a portable format. To exercise any of these rights, please contact us using the information provided below.

6. Third-Party Links

Our website or software may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before providing any personal information.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we securely delete or anonymize it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through our services. By continuing to use our services after any changes, you agree to the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Kool Software LLC
5021 West Yucca Street
Glendale, Arizona 85304
Email: support@koolsoft.com

Thank you for trusting Kool Software LLC with your personal information. We are committed to ensuring your privacy and security.

This policy reflects our commitment to customer privacy and transparency.